cuke.com --  cuke.com What's New page up to 1-15-14  and back now 1-17-14
What's New Temporary from 1-16-14 till 0 Byte problem solved - Problem Solved - this file deleted

0 Bytes Problem Uploading onto cuke.com
and other DC sites on Sonic.net Server




1-19-14

1-17-14 - PROBLEM SOLVED !

Hi Joe.

You wrote:
On 1/17/2014 5:51 AM, Sonic.net Tech Support wrote:
 

David,

It appears you where hitting the hard quota set on the file system. I have increased your quota to correspond to the amount you are allowed with your hosting services. Please let us know if you have any further problems.

 

***
Yeah. Finally. Apparently that did it. I just uploaded two files that had been problems and they worked. I'm going to do a bunch more of that to be sure but I bet that's it.

Incidentally, that's what I suggested with my first call to Sonic. I didn't say the right thing but it was the same idea. I said I think I might have exceeded my limit. The tech guy I talked to looked at another limit for sure like how many MGs I am allotted and said no, that's not it.

I've got all my sites with Sonic at a much greater cost than other ways of hosting them and that's because I can get through to people there and deal with problems. I've been having this problem for a week. I spent a lot of time dealing with it and trying to convince tech support that our tests show it's not my computer's fault. This morning before I read your email I got an email from tech support that said:

***

It looks like you called in about this issue a few days ago, we were able to reproduce the issue and suspect it might be an issue with permissions or encoding; we do not provide support for this type of issue here are normal customer support.

You should speak with our operations department which answers/resolves such issues on our forums(forums.sonic.net).

If you have any further questions please feel free to reply to this e-mail or give us a call at customer support at: (707) 547-3400 or (888) 766-4233 (Toll Free), we are open Mon-Fri 6am-11pm and Sat-Sun 8am-10pm.

Thank you and have a wonderful day,

Kyle W.

***

[Nothing I ever posted on Sonic Forums got a response though there were 70 views last time I looked. - dc]

I was getting ready to call the office and say we'd run into a problem that your tech support can't find or deal with and am going to have to get another ISP.

So thanks very much for sticking with this and solving the problem.

Maybe I should understand better what the limit is you raised and if I can see it and maybe everyone in tech support there should get a note about this so if it happens to anyone else they'll know what to do. Maybe you're already doing that.

Take care.

David


Joe wrote in response to the above:

David,

Glad to hear that fixed the problem. It is a shame that it took so long to reach the correct conclusion and fix the problem. I assure you that I will work with support to prevent this kind of delay in the future. Let me know if you have any other questions or problems.
 

Hi Joe.

All's well etc. I guess all I need to remember if this happens in the future is to let you guys know I've hit the hard quoata set on the file system and the quota should be increased to correspond to the amount allowed with your hosting services.

Thanks.

David


1-16-14 update

I tried what Sonic support suggested with a test file they sent and it didn't work. Sent a file I'd never sent before and got a message asking if I want to overwrite the existing one with 0 btyes. I hit yes so now it's joined some of the other 0 btye files in the dchad folder. Doesn't matter where in the dchad folder - root or anywhere in any of the website folders.

I can't see how to see this as anything other than a problem on the Sonic end, maybe with my dchad folder or with a server or something at Sonic. How many people do I have to get to duplicate this problem from other computers in different parts of the world to convince Sonic that the problem isn't in my computer? We've used three different ftp programs and two computers from here in Bali and then there's Peter and Chris in Tennessee and Chicago sending files made on their computers and we are all having this problem.

From Chris today in Chicago: I am experiencing the same issue, 0byte sized files when uploading to any directories within Public_html. I tried several files types and extensions, and all uploaded and downloaded as 0 byte, empty, files. Not at all sure what would be causing this, other than that it is without a doubt on Sonic's en d.

From Peter in Tennessee today: I thought maybe uploading to that dchad folder itself might work, but apparently not. Even though the log says it uploaded 327K, the file listing shows 0 bytes. Don't know why they gave you such a large file to upload. Maybe they're going to say you have a bad Internet connection, which may be true, but obviously is not the problem, since I'm experiencing the same thing and you can upload to the FTP folder. - dc


1-15-14 - update

From Peter in Tennessee

Test uploading the exact same file (test-1.htm, attached) to 2 locations on Sonic. Upload here works: /nfs/ftp/ftp/pub/users/dchad

Upload here does NOT work: /nfs/WWW_pages/dchad/cuke.com/pdf-2013/chfriends. When uploading here the initial response is that the file already exists, when it does NOT. Selecting Overwrite or Skip, the file does not get uploaded. See message box from FileZilla and FTP log below (especially green and red colored text). [Entering below under Peter attached 1-15]

I tried saving another simple HTML file from an online editor (shiftedit) and got: "Error saving file: Failed saving cuke.com/pdf-2013/chfriends/test-2.htm: 230 User dchad logged in."


Notice put at the top of cuke.com's What's New page.

After 1-15-14 go to this link [gone] for all new material till problem with this site's server, Sonic.net, is fixed: What's New Temporary [gone


1-14-14 - Update Note put on the Sonic.net Forums

Some files are coming up zero bytes when I upload with Filezilla or FTP-Fire onto Sonic.net's server. I see discussions of this on the web. 

It came and went and now it's back. Afraid to upload anything because if it happens it leaves the page blank. Mainly seems to happen with new pages but the first instance was with an existing page I updated. 

Sonic tech support could reproduce using my file but not theirs so he thought it was my computer but I have reproduced with file made on mate's Mac sending from her Mac. <http://cuke.com/worksheet.docx> It's blank as it has 0 bytes on the Sonic server. Peter in Tenn. had no problem at first then it happened to him with my file then with a PDF from his computer. It does not happen when I upload to another server. I took a working file from one folder and uploaded it onto another folder and it happened. It happened with a JPG for a few days then it didn't.

So it's not just between my PC and Sonic. 

It happens in any folder within any of my four sites on Sonic or in the folder they are all kept in.

It does not happen if I upload onto my storage area in Sonic - Public_ftp as opposed to Public_html for the site.

Just tried to upload a file with lots of info on this to cuke.com but it came up 0 bytes so I loaded it onto a site on another server. Here's the link: http://zmbm.net/obytes

Here's a file on that server that has been coming up 0bytes on Sonic: http://zmbm.net/chfriends

I don't know if this makes sense, but since it affects all my websites but not the storage area, maybe my account for the sites is hooked up to a certain server and maybe it could be changed to another server?

I'm in Bali.

Thanks.

David


1-13-14 - Update on problem

I read the article

https://kb.mediatemple.net/questions/139/Why+is+my+uploaded+file+0+bytes%3F#gs

and have tried to change to passive but not the force UTF-8 yet.

Uploaded What's New page fine and then one file that was being zero, a jpeg, went through okay and so did the pages it went on but the new page I created for Claude Dalenberg's Cloud Hidden Friends etc still only loads as zero anywhere on Sonic html but not the ftp storage area.

I tried to upload it on zmbm.net which has another server and there was no problem.

One interesting and possibly telling thing that happens. When I upload with ftpfire whether i works or not I get the message - but only when uploading to Sonic - not the zmbm.net server.

550 /nfs/WWW_pages/dchad/cuke.com/bibliography/bibliog.html: No such file or directory

: /home/WWW_pages/dchad/cuke.com/bibliography/bibliog.html
 

and then it usually says transfer complete in a bit.
 

So it definitely seems to be a problem between here and Sonic but not my computer's problem because it worked on Katrinka's so between the local server and Sonic's server. Right?

I'll try that Force UTF thing tomorrow. It's 10pm.
 


1-12-14 - Here are some notes on a technical problem I'm having loading files onto site.

Some files are coming up zero bytes when I upload with Filezilla or FTP-Fire onto Sonic.net's server. I see discussions of this on the web. 

It came and went and now it's back. Afraid to upload anything because if it happens it leaves the page blank.

Maybe it's my computer or maybe the Bali server.

I can upload that file onto my Sonic storage okay which is under public_ftp but not where I upload for websites which is public_html. Also I had the same problem on the 7th at another spot. Don't see how to get it from storage to site folder as they're not connected.

It's happened with updated and new files. But not all older files.

One thing that happens is it says there's already a file there no matter what folder I go to with that name and 0 bytes - do I want to replace it. I say Yes and it ends up zero.

Have tried rebooting of course. Will try again.

Tried to upload with Katrinka's Macbook Pro. Same problem.

Going to screw with the Mac some more.

Going to try uploading to another server which I can do when I find the password to zmbm.net run by Chris Modec Halverson.

Any ideas appreciated. Just want to isolate cause, source.

Thanks.


Below is Peter's Letter of 1-12 about it


1-11-14 - Ananda Claude Dalenberg's Cloud-hidden Friends and Zen Freethinker Newsletters [that page not loading - same problem with 0bytes]  See 1-07 post below for history on this problem. Guess I have to wait till it goes away or I figure out what's causing this. It's not the FTP program cause I got another one and it's now happening on both which means that last time when the new FTP program didn't have that problem it was cause it had gone away. Maybe it's the Bali server but I could upload that file onto my Sonic storage which is under public_ftp but not where I upload for websites which is public_html. Also I had the same problem on the 7th at another spot. It's only that one new file that did that this time. Last time it was the Saunters page which wasn't new plus any new test page I made. I've got plenty to work on without uploading but I'd like to not have a break in it. We'll see.



I've tested a number of times. At first I could upload test HTML files to the folder (/nfs/WWW_pages/dchad/cuke.com/pdf-2013/chfriends), but then it stopped working after I retried uploading the chfriends.htm file. I recreated the file and took out a bunch of unnecessary stuff that I thought could be causing the problem, but I don't think it is anything in this file. I think the problem is with Sonic's server. I would suggest sending them this file (attached) and asking them to look into why it cannot upload properly to the desired folder.

 
Below is the complete FTP log showing the upload not working. I wonder if this line might indicate the problem because it appears just after logging in, before attempting to upload anything: Server does not support non-ASCII characters. (There aren't any non-ASCII characters in the file as far as I can see. Maybe there were before?) 

 
Also, FileZilla prompts to Overwrite the file (even though it was not there), which is why the log shows attempting to upload twice. 

 
Also, at this point cannot upload even a test.PDF file to the folder: /nfs/WWW_pages/dchad/cuke.com/pdf-2013/chfriends

 
Good luck!
 
 


-------------------------------------------------------------------------------------------------------------

Status: Resolving address of ftp.sonic.net
Status: Connecting to 76.191.251.13:21...
Status: Connection established, waiting for welcome message...
Response: 220 ::ffff:76.191.251.13 FTP server ready
Command: USER dchad
Response: 331 Password required for dchad
Command: PASS ********
Response: 230 User dchad logged in
Command: SYST
Response: 215 UNIX Type: L8
Command: FEAT
Response: 211-Features:
Response: MDTM
Response: AUTH TLS
Response: PBSZ
Response: PROT
Response: REST STREAM
Response: SIZE
Response: 211 End
Status: Server does not support non-ASCII characters.
Status: Connected
Status: Retrieving directory listing...
Command: PWD
Response: 257 "/home/d/dchad" is the current directory
Command: TYPE I
Response: 200 Type set to I
Command: PASV
Response: 227 Entering Passive Mode (76,191,251,13,157,237).
Command: LIST
Response: 150 Opening ASCII mode data connection for file list
Listing: drwx------   2 (?)      user         4096 Oct 16  2012 .
Listing: drwx--x--x 6067 (?)      root       471040 Jan 12 16:12 ..
Listing: -rw-------   1 (?)      user          113 Nov  7  2010 .bash_history
Listing: -rw-r--r--   1 (?)      root          623 Aug 20  2004 .rhosts
Listing: -rw-r--r--   1 (?)      user            0 Oct 16  2012 .spamcan-bl-drop
Listing: -rw-r--r--   1 (?)      user            0 Aug 20  2004 .spamcan-graymail
Listing: -rw-r--r--   1 (?)      user            0 Oct 16  2012 .spamcan-graymail-nonote
Listing: -rw-r--r--   1 (?)      user            0 Aug 20  2004 .spamcan-spamassassin-sql
Listing: -rw-r--r--   1 (?)      user          147 Jul  8  2006 .vacation.msg
Listing: lrwxrwxrwx   1 (?)      root           20 Nov  7  2010 public_ftp -> /ftp/pub/users/dchad
Listing: lrwxrwxrwx   1 (?)      user           21 Aug 25  2005 public_html -> /home/WWW_pages/dchad
Response: 226 Transfer complete
Status: Directory listing successful
Status: Retrieving directory listing...
Command: CWD /nfs/WWW_pages/dchad/cuke.com/pdf-2013/chfriends
Response: 250 CWD command successful
Command: PWD
Response: 257 "/nfs/WWW_pages/dchad/cuke.com/pdf-2013/chfriends" is the current directory
Command: PASV
Response: 227 Entering Passive Mode (76,191,251,13,210,193).
Command: LIST
Response: 150 Opening ASCII mode data connection for file list
Listing: drwxr-xr-x   2 (?)      user         4096 Jan 13 10:53 .
Listing: drwxr-xr-x  18 (?)      user        12288 Jan 13 10:01 ..
Listing: -rw-r--r--   1 (?)      user     104370560 Dec 21 04:37 issue1-to-5.pdf
Listing: -rw-r--r--   1 (?)      user     28275327 Dec 21 02:01 issue12-13-14.pdf
Listing: -rw-r--r--   1 (?)      user     32666419 Dec 21 02:40 issue15-16-17.pdf
Listing: -rw-r--r--   1 (?)      user     28347734 Dec 21 01:11 issue19-33-34.pdf
Listing: -rw-r--r--   1 (?)      user     31422213 Dec 21 02:34 issue20-21-22.pdf
Listing: -rw-r--r--   1 (?)      user     29077912 Dec 21 02:25 issue23-24-25.pdf
Listing: -rw-r--r--   1 (?)      user     29979800 Dec 21 02:09 issue26-27-28.pdf
Listing: -rw-r--r--   1 (?)      user     33587548 Dec 21 02:20 issue35-36.pdf
Listing: -rw-r--r--   1 (?)      user     31067150 Dec 21 02:59 issue6-7-8.pdf
Listing: -rw-r--r--   1 (?)      user     30037767 Dec 21 02:52 issue9-10-11.pdf
Response: 226 Transfer complete
Status: Calculating timezone offset of server...
Command: MDTM issue1-to-5.pdf
Response: 213 20131221123740
Status: Timezone offsets: Server: -28800 seconds. Local: -18000 seconds. Difference: 10800 seconds.
Status: Directory listing successful
Status: Resolving address of ftp.sonic.net
Status: Connecting to 208.201.249.240:21...
Status: Connection established, waiting for welcome message...
Response: 220 ::ffff:208.201.249.240 FTP server ready
Command: USER dchad
Response: 331 Password required for dchad
Command: PASS ********
Response: 230 User dchad logged in
Status: Server does not support non-ASCII characters.
Status: Connected
Status: Starting upload of D:\BackupData\Sites\Suzuki\David_old_WP_To_Doc\middle\chfriends.htm
Command: CWD /nfs/WWW_pages/dchad/cuke.com/pdf-2013/chfriends
Response: 250 CWD command successful
Command: TYPE A
Response: 200 Type set to A
Command: PASV
Response: 227 Entering Passive Mode (208,201,249,240,147,65).
Command: STOR chfriends.htm
Response: 150 Opening ASCII mode data connection for chfriends.htm
Response: 550 /nfs/WWW_pages/dchad/cuke.com/pdf-2013/chfriends/chfriends.htm: No such file or directory
Error: File transfer failed
Status: Starting upload of D:\BackupData\Sites\Suzuki\David_old_WP_To_Doc\middle\chfriends.htm
Status: Retrieving directory listing...
Command: TYPE I
Response: 200 Type set to I
Command: PASV
Error: Connection closed by server
Error: File transfer failed
Status: Resolving address of ftp.sonic.net
Status: Connecting to 208.201.249.240:21...
Status: Connection established, waiting for welcome message...
Response: 220 ::ffff:208.201.249.240 FTP server ready
Command: USER dchad
Response: 331 Password required for dchad
Command: PASS ********
Response: 230 User dchad logged in
Status: Server does not support non-ASCII characters.
Status: Connected
Status: Starting upload of D:\BackupData\Sites\Suzuki\David_old_WP_To_Doc\middle\chfriends.htm
Command: CWD /nfs/WWW_pages/dchad/cuke.com/pdf-2013/chfriends
Response: 250 CWD command successful
Status: Retrieving directory listing...
Command: TYPE I
Response: 200 Type set to I
Command: PASV
Response: 227 Entering Passive Mode (208,201,249,240,235,25).
Command: LIST
Response: 150 Opening ASCII mode data connection for file list
Listing: drwxr-xr-x   2 (?)      user         4096 Jan 13 10:54 .
Listing: drwxr-xr-x  18 (?)      user        12288 Jan 13 10:01 ..
Listing: -rw-r--r--   1 (?)      user         2700 Jan 13 10:54 chfriends.htm
Listing: -rw-r--r--   1 (?)      user     104370560 Dec 21 04:37 issue1-to-5.pdf
Listing: -rw-r--r--   1 (?)      user     28275327 Dec 21 02:01 issue12-13-14.pdf
Listing: -rw-r--r--   1 (?)      user     32666419 Dec 21 02:40 issue15-16-17.pdf
Listing: -rw-r--r--   1 (?)      user     28347734 Dec 21 01:11 issue19-33-34.pdf
Listing: -rw-r--r--   1 (?)      user     31422213 Dec 21 02:34 issue20-21-22.pdf
Listing: -rw-r--r--   1 (?)      user     29077912 Dec 21 02:25 issue23-24-25.pdf
Listing: -rw-r--r--   1 (?)      user     29979800 Dec 21 02:09 issue26-27-28.pdf
Listing: -rw-r--r--   1 (?)      user     33587548 Dec 21 02:20 issue35-36.pdf
Listing: -rw-r--r--   1 (?)      user     31067150 Dec 21 02:59 issue6-7-8.pdf
Listing: -rw-r--r--   1 (?)      user     30037767 Dec 21 02:52 issue9-10-11.pdf
Response: 226 Transfer complete
Command: TYPE A
Response: 200 Type set to A
Command: PASV
Response: 227 Entering Passive Mode (208,201,249,240,170,72).
Command: STOR chfriends.htm
Response: 150 Opening ASCII mode data connection for chfriends.htm
Response: 550 /nfs/WWW_pages/dchad/cuke.com/pdf-2013/chfriends/chfriends.htm: No such file or directory
Error: File transfer failed
Status: Retrieving directory listing...
Command: TYPE I
Response: 200 Type set to I
Command: PASV
Error: Connection closed by server
Error: Failed to retrieve directory listing
Status: Retrieving directory listing...
Command: PASV
Response: 227 Entering Passive Mode (76,191,251,13,168,214).
Command: LIST
Response: 150 Opening ASCII mode data connection for file list
Listing: drwxr-xr-x   2 (?)      user         4096 Jan 13 10:54 .
Listing: drwxr-xr-x  18 (?)      user        12288 Jan 13 10:01 ..
Listing: -rw-r--r--   1 (?)      user            0 Jan 13 10:55 chfriends.htm
Listing: -rw-r--r--   1 (?)      user     104370560 Dec 21 04:37 issue1-to-5.pdf
Listing: -rw-r--r--   1 (?)      user     28275327 Dec 21 02:01 issue12-13-14.pdf
Listing: -rw-r--r--   1 (?)      user     32666419 Dec 21 02:40 issue15-16-17.pdf
Listing: -rw-r--r--   1 (?)      user     28347734 Dec 21 01:11 issue19-33-34.pdf
Listing: -rw-r--r--   1 (?)      user     31422213 Dec 21 02:34 issue20-21-22.pdf
Listing: -rw-r--r--   1 (?)      user     29077912 Dec 21 02:25 issue23-24-25.pdf
Listing: -rw-r--r--   1 (?)      user     29979800 Dec 21 02:09 issue26-27-28.pdf
Listing: -rw-r--r--   1 (?)      user     33587548 Dec 21 02:20 issue35-36.pdf
Listing: -rw-r--r--   1 (?)      user     31067150 Dec 21 02:59 issue6-7-8.pdf
Listing: -rw-r--r--   1 (?)      user     30037767 Dec 21 02:52 issue9-10-11.pdf
Response: 226 Transfer complete
Status: Directory listing successful
---------------------------------------------------------------------------------------------------------

Peter attached 1-15

Status: Resolving address of ftp.sonic.net

Status: Connecting to 76.191.251.13:21...

Status: Connection established, waiting for welcome message...

Response: 220 ::ffff:76.191.251.13 FTP server ready

Command: USER dchad

Response: 331 Password required for dchad

Command: PASS ********

Response: 230 User dchad logged in

Command: SYST

Response: 215 UNIX Type: L8

Command: FEAT

Response: 211-Features:

Response: MDTM

Response: AUTH TLS

Response: PBSZ

Response: PROT

Response: REST STREAM

Response: SIZE

Response: 211 End

Status: Server does not support non-ASCII characters.

Status: Connected

Status: Retrieving directory listing...

Command: PWD

Response: 257 "/home/d/dchad" is the current directory

Command: TYPE I

Response: 200 Type set to I

Command: PASV

Response: 227 Entering Passive Mode (76,191,251,13,157,237).

Command: LIST

Response: 150 Opening ASCII mode data connection for file list

Listing: drwx------   2 (?)      user         4096 Oct 16  2012 .

Listing: drwx--x--x 6067 (?)      root       471040 Jan 12 16:12 ..

Listing: -rw-------   1 (?)      user          113 Nov  7  2010 .bash_history

Listing: -rw-r--r--   1 (?)      root          623 Aug 20  2004 .rhosts

Listing: -rw-r--r--   1 (?)      user            0 Oct 16  2012 .spamcan-bl-drop

Listing: -rw-r--r--   1 (?)      user            0 Aug 20  2004 .spamcan-graymail

Listing: -rw-r--r--   1 (?)      user            0 Oct 16  2012 .spamcan-graymail-nonote

Listing: -rw-r--r--   1 (?)      user            0 Aug 20  2004 .spamcan-spamassassin-sql

Listing: -rw-r--r--   1 (?)      user          147 Jul  8  2006 .vacation.msg

Listing: lrwxrwxrwx   1 (?)      root           20 Nov  7  2010 public_ftp -> /ftp/pub/users/dchad

Listing: lrwxrwxrwx   1 (?)      user           21 Aug 25  2005 public_html -> /home/WWW_pages/dchad

Response: 226 Transfer complete

Status: Directory listing successful

Status: Retrieving directory listing...

Command: CWD /nfs/WWW_pages/dchad/cuke.com/pdf-2013/chfriends

Response: 250 CWD command successful

Command: PWD

Response: 257 "/nfs/WWW_pages/dchad/cuke.com/pdf-2013/chfriends" is the current directory

Command: PASV

Response: 227 Entering Passive Mode (76,191,251,13,210,193).

Command: LIST

Response: 150 Opening ASCII mode data connection for file list

Listing: drwxr-xr-x   2 (?)      user         4096 Jan 13 10:53 .

Listing: drwxr-xr-x  18 (?)      user        12288 Jan 13 10:01 ..

Listing: -rw-r--r--   1 (?)      user     104370560 Dec 21 04:37 issue1-to-5.pdf

Listing: -rw-r--r--   1 (?)      user     28275327 Dec 21 02:01 issue12-13-14.pdf

Listing: -rw-r--r--   1 (?)      user     32666419 Dec 21 02:40 issue15-16-17.pdf

Listing: -rw-r--r--   1 (?)      user     28347734 Dec 21 01:11 issue19-33-34.pdf

Listing: -rw-r--r--   1 (?)      user     31422213 Dec 21 02:34 issue20-21-22.pdf

Listing: -rw-r--r--   1 (?)      user     29077912 Dec 21 02:25 issue23-24-25.pdf

Listing: -rw-r--r--   1 (?)      user     29979800 Dec 21 02:09 issue26-27-28.pdf

Listing: -rw-r--r--   1 (?)      user     33587548 Dec 21 02:20 issue35-36.pdf

Listing: -rw-r--r--   1 (?)      user     31067150 Dec 21 02:59 issue6-7-8.pdf

Listing: -rw-r--r--   1 (?)      user     30037767 Dec 21 02:52 issue9-10-11.pdf

Response: 226 Transfer complete

Status: Calculating timezone offset of server...

Command: MDTM issue1-to-5.pdf

Response: 213 20131221123740

Status: Timezone offsets: Server: -28800 seconds. Local: -18000 seconds. Difference: 10800 seconds.

Status: Directory listing successful

Status: Resolving address of ftp.sonic.net

Status: Connecting to 208.201.249.240:21...

Status: Connection established, waiting for welcome message...

Response: 220 ::ffff:208.201.249.240 FTP server ready

Command: USER dchad

Response: 331 Password required for dchad

Command: PASS ********

Response: 230 User dchad logged in

Status: Server does not support non-ASCII characters.

Status: Connected

Status: Starting upload of D:\BackupData\Sites\Suzuki\David_old_WP_To_Doc\middle\chfriends.htm

Command: CWD /nfs/WWW_pages/dchad/cuke.com/pdf-2013/chfriends

Response: 250 CWD command successful

Command: TYPE A

Response: 200 Type set to A

Command: PASV

Response: 227 Entering Passive Mode (208,201,249,240,147,65).

Command: STOR chfriends.htm

Response: 150 Opening ASCII mode data connection for chfriends.htm

Response: 550 /nfs/WWW_pages/dchad/cuke.com/pdf-2013/chfriends/chfriends.htm: No such file or directory

Error: File transfer failed

Status: Starting upload of D:\BackupData\Sites\Suzuki\David_old_WP_To_Doc\middle\chfriends.htm

Status: Retrieving directory listing...

Command: TYPE I

Response: 200 Type set to I

Command: PASV

Error: Connection closed by server

Error: File transfer failed

Status: Resolving address of ftp.sonic.net

Status: Connecting to 208.201.249.240:21...

Status: Connection established, waiting for welcome message...

Response: 220 ::ffff:208.201.249.240 FTP server ready

Command: USER dchad

Response: 331 Password required for dchad

Command: PASS ********

Response: 230 User dchad logged in

Status: Server does not support non-ASCII characters.

Status: Connected

Status: Starting upload of D:\BackupData\Sites\Suzuki\David_old_WP_To_Doc\middle\chfriends.htm

Command: CWD /nfs/WWW_pages/dchad/cuke.com/pdf-2013/chfriends

Response: 250 CWD command successful

Status: Retrieving directory listing...

Command: TYPE I

Response: 200 Type set to I

Command: PASV

Response: 227 Entering Passive Mode (208,201,249,240,235,25).

Command: LIST

Response: 150 Opening ASCII mode data connection for file list

Listing: drwxr-xr-x   2 (?)      user         4096 Jan 13 10:54 .

Listing: drwxr-xr-x  18 (?)      user        12288 Jan 13 10:01 ..

Listing: -rw-r--r--   1 (?)      user         2700 Jan 13 10:54 chfriends.htm

Listing: -rw-r--r--   1 (?)      user     104370560 Dec 21 04:37 issue1-to-5.pdf

Listing: -rw-r--r--   1 (?)      user     28275327 Dec 21 02:01 issue12-13-14.pdf

Listing: -rw-r--r--   1 (?)      user     32666419 Dec 21 02:40 issue15-16-17.pdf

Listing: -rw-r--r--   1 (?)      user     28347734 Dec 21 01:11 issue19-33-34.pdf

Listing: -rw-r--r--   1 (?)      user     31422213 Dec 21 02:34 issue20-21-22.pdf

Listing: -rw-r--r--   1 (?)      user     29077912 Dec 21 02:25 issue23-24-25.pdf

Listing: -rw-r--r--   1 (?)      user     29979800 Dec 21 02:09 issue26-27-28.pdf

Listing: -rw-r--r--   1 (?)      user     33587548 Dec 21 02:20 issue35-36.pdf

Listing: -rw-r--r--   1 (?)      user     31067150 Dec 21 02:59 issue6-7-8.pdf

Listing: -rw-r--r--   1 (?)      user     30037767 Dec 21 02:52 issue9-10-11.pdf

Response: 226 Transfer complete

Command: TYPE A

Response: 200 Type set to A

Command: PASV

Response: 227 Entering Passive Mode (208,201,249,240,170,72).

Command: STOR chfriends.htm

Response: 150 Opening ASCII mode data connection for chfriends.htm

Response: 550 /nfs/WWW_pages/dchad/cuke.com/pdf-2013/chfriends/chfriends.htm: No such file or directory

Error: File transfer failed

Status: Retrieving directory listing...

Command: TYPE I

Response: 200 Type set to I

Command: PASV

Error: Connection closed by server

Error: Failed to retrieve directory listing

Status: Retrieving directory listing...

Command: PASV

Response: 227 Entering Passive Mode (76,191,251,13,168,214).

Command: LIST

Response: 150 Opening ASCII mode data connection for file list

Listing: drwxr-xr-x   2 (?)      user         4096 Jan 13 10:54 .

Listing: drwxr-xr-x  18 (?)      user        12288 Jan 13 10:01 ..

Listing: -rw-r--r--   1 (?)      user            0 Jan 13 10:55 chfriends.htm

Listing: -rw-r--r--   1 (?)      user     104370560 Dec 21 04:37 issue1-to-5.pdf

Listing: -rw-r--r--   1 (?)      user     28275327 Dec 21 02:01 issue12-13-14.pdf

Listing: -rw-r--r--   1 (?)      user     32666419 Dec 21 02:40 issue15-16-17.pdf

Listing: -rw-r--r--   1 (?)      user     28347734 Dec 21 01:11 issue19-33-34.pdf

Listing: -rw-r--r--   1 (?)      user     31422213 Dec 21 02:34 issue20-21-22.pdf

Listing: -rw-r--r--   1 (?)      user     29077912 Dec 21 02:25 issue23-24-25.pdf

Listing: -rw-r--r--   1 (?)      user     29979800 Dec 21 02:09 issue26-27-28.pdf

Listing: -rw-r--r--   1 (?)      user     33587548 Dec 21 02:20 issue35-36.pdf

Listing: -rw-r--r--   1 (?)      user     31067150 Dec 21 02:59 issue6-7-8.pdf

Listing: -rw-r--r--   1 (?)      user     30037767 Dec 21 02:52 issue9-10-11.pdf

Response: 226 Transfer complete

Status: Directory listing successful

---------------------------------------------------------------------------------------------------------


Right hand doesn't know what the left hand is doing again department

[Received this email from Tech Support at Sonic after the O Byte Problem was solved (See top of page) which took extensive prodding on my part. - DC

 

Hi Joe.

 

I love the emails I get from Sonic tech support like this [below]. And this one unsigned.

Incidentally, I never got a response from posting extensively on the Forums.

I'm not complaining - you did a great job - just sharing what to me is typical institutional humor. It's unavoidable. Also it makes for good posts on cuke.com's page for this problem.

http://cuke.com/dchad-writ/obytes.htm [this page].

Take care.

David

 

On 1/19/2014 7:50 AM, Sonic.net Tech Support wrote:

Hello,

Unfortunately regular tech support does not have the ability to view server setting or make any such changes. The operations team which have the experience and training with hosting issues are able to be contacted via the forums.

Thank you,